Case study hero

Hollywood Browzer

2025

London, UK

Hollywood Browzer knew the brand, website and performance plan needed to evolve. We came in to make it happen.

Hollywood Browzer knew the brand, website and performance plan needed to evolve. We came in to make it happen.

The beauty market moves quickly, and the team at Hollywood Browzer knew the brand had reached a turning point. Customer expectations had changed, the category had become more competitive, and the existing setup no longer reflected where the business was heading.

They weren’t looking for disconnected support across different channels. They wanted one partner who could take a joined-up view across brand, website, search and paid, while still keeping a close eye on performance and commercial growth.

Our role was to help reposition the brand for a more modern beauty customer, rebuild the website around conversion, and create stronger foundations for long-term, measurable growth without losing the substantial credibility Hollywood Browzer had already built.

We started with the brand. The goal wasn’t to reinvent Hollywood Browzer, but to evolve the presentation iinto something that felt more current, more confident and more in step with where the beauty market is heading. Premium where it matters and approachable where it counts.

From there, we overhauled the website on Shopify with conversion front of mind. We simplified the customer journey, improved product storytelling, tightened the site hierarchy and removed unnecessary friction throughout the checkout experience. Performance improvements behind the scenes also helped create a faster, cleaner experience across devices.

Under the surface, we put stronger technical foundations in place. That included image optimisation, redirects, metadata, heading structure and sitemap improvements, alongside a broader SEO strategy built around both traditional search and emerging AI discovery. We developed a keyword strategy focused not just on what people type into search engines, but the kinds of questions they now ask tools like OpenAI’s ChatGPT and Perplexity AI. We also implemented rigorous tracking for ongoing reports, visibility monitoring and competitor insight.

Alongside this, we launched and managed paid social campaigns end to end, covering creative testing, audience development, server-side tracking and attribution.

The numbers moved fast.

  • Conversion rate: 1.5% to 4.8%.
  • Qualified traffic up significantly across organic and paid channels.
  • Bounce rate down on key landing pages, driven by faster load times and sharper UX.
  • SEO health score climbed from 78 to 92 during the technical sprint alone.

Next project
Icon Brands Global

Original concepts localised everywhere.

View Project →
Creative and Digital Agency

WE MAKE BRANDS POPULAR.
THEN WE
SCALE.

The Popular Agency is a design and digital marketing agency powered by bold ideas, market data and an unapologetic obsession with popular culture.  Based in the UK, working globally.

↗ hi@popularagency.co.uk↗ Book a discovery call
[ OUR CLIENTS SAY ]
celia gray, associate director, dept. agency

The Popular Agency are my go-to for social media strategy support,  they always come through with original ideas. The entire team are also a delight to work with.

kirsty mackinnon, senior brand director, wemyss family spirits

The Popular Agency are a fantastic partner to work with. They consistently deliver great results and are incredibly supportive throughout every stage of the process.

lucy hanning, creative director, juicy flowers

Chloe & Amanda were absolutely amazing from my very first enquiry right through to the very end. The difference between The Popular Agency and my previous agency was night and day. They really listened, understood exactly what I wanted, and executed it all beautifully. Even now, I can message them whenever I need advice, which means so much! I can’t recommend them enough.

jack denman, founder & ceo, madrugada hospitality

Launching across both London and Dubai brought huge opportunities alongside real operational complexity, but The Popular Agency understood both markets perfectly and helped us navigate with confidence.

simon bays, founder, pleasure events

What they delivered far exceeded our expectations, achieving an excellent return on ad spend and overhauling our email marketing and CRM systems to make audience management so much easier.

daniel foy, founder & ceo, agrigates

Our growth challenge was complex and unique to our market, but The Popular Agency built a strategy tailored to our goals and the results were exceptional. CAC came down, contribution margin went up, and we finally have a measurement model we can actually trust.

Emmett hedigan, co-founder, brew tech

They changed how we talk about our company and gave us the strong foundations we needed.

graham atkinson, co-founder, ghost gastro group

Expanding into new international markets can be overwhelming, but The Popular Agency made the entire process feel clear. From positioning and launch strategy to understanding local audiences, they helped us introduce our concepts overseas without losing what make the brands special.

[ PREVIOUS ]
[ NEXT ]