[ ABOUT ]

the Popular Agency is a design and digital agency unapologetically obsessed with popular culture.

We're interested in people, what we talk about, what we want, what we buy.

Because when you understand people, the work really works.

↗ book a discovery call

[ PRICING ]

FIND THE RIGHT FIT

Choose the package that best fits your goals, timeline and budget.

Launch essential
£4,500

A credible launch that gets you to market quickly and sets you up to scale.

✓Brand essentials (logo, colour, type)
✓Conversion-focused launch website
✓Fast, responsive and mobile-first
Standard delivery: 3-4 weeks

Get started →
Launch Premium
£16,000

Strategy, positioning and the foundations for market leadership.

Everything in Launch Signature, plus:

✓ Brand positioning & messaging
✓ Go-to-market strategy
✓ Advanced website experience
✓ CRM & automation ecosystem
✓ Launch campaign planning
Standard delivery: 10–14 weeks

Get started →

Larger scope or a redesign? Let us know and we'll tailor accordingly.

Every project is led by senior designers from discovery through launch.

[ PROJECTS ]

RECENT WORK

BREATHPOD

SINGH STREET

DONNY'S LONDON

BUTTA BURGER

SINGH STREET CHA

BAR FRENCHIE

[ OUR CLIENTS SAY ]
celia gray, associate director, dept. agency

The Popular Agency are my go-to for social media strategy support,  they always come through with original ideas. The entire team are also a delight to work with.

kirsty mackinnon, senior brand director, wemyss family spirits

The Popular Agency are a fantastic partner to work with. They consistently deliver great results and are incredibly supportive throughout every stage of the process.

lucy hanning, creative director, juicy flowers

Chloe & Amanda were absolutely amazing from my very first enquiry right through to the very end. The difference between The Popular Agency and my previous agency was night and day. They really listened, understood exactly what I wanted, and executed it all beautifully. Even now, I can message them whenever I need advice, which means so much! I can’t recommend them enough.

jack denman, founder & ceo, madrugada hospitality

Launching across both London and Dubai brought huge opportunities alongside real operational complexity, but The Popular Agency understood both markets perfectly and helped us navigate with confidence.

simon bays, founder, pleasure events

What they delivered far exceeded our expectations, achieving an excellent return on ad spend and overhauling our email marketing and CRM systems to make audience management so much easier.

daniel foy, founder & ceo, agrigates

Our growth challenge was complex and unique to our market, but The Popular Agency built a strategy tailored to our goals and the results were exceptional. CAC came down, contribution margin went up, and we finally have a measurement model we can actually trust.

Emmett hedigan, co-founder, brew tech

They changed how we talk about our company and gave us the strong foundations we needed.

graham atkinson, co-founder, ghost gastro group

Expanding into new international markets can be overwhelming, but The Popular Agency made the entire process feel clear. From positioning and launch strategy to understanding local audiences, they helped us introduce our concepts overseas without losing what makes the brands special.

[ PREVIOUS ]
[ NEXT ]
[ receipts ]

GOOD WORK
GOOD NUMBERS

Beauty · Brand + conversion

Conversion 1.5% → 4.8%

We repositioned the brand for a modern beauty customer and rebuilt the site on Shopify around conversion, faster, cleaner and built to sell from the first visit.

stackBrand · Creative · Web Design · CRO · SEO · GEO · Paid Social
View case →
4.8%
Conversion, from 1.5%
68→92
SEO
↑240%
AI discoverability
Hospitality · concept to Launch

3 Weeks to Launch

Casual dining inspired by the underground music scene. We created the launch campaign and digital foundations for a renowned DJ bringing hospitality and culture together.

StackBrand · Creative · Paid Social · Email · Loyalty Engine
View case →
3.2 ROAS
Across Meta + TikTok
34%
Subscription rate
1500+
Customers opening week
Hospitality · Multi-market

4 Brands, 3 Continents

We adapted two established US concepts, created two new hospitality brands and built the foundations for expansion across the UK, Central Asia and the Middle East.

StackBrand · Web · Retention  · Lifecycle  · Paid Social  · Creative
View case →
4
Brands launched
3
Markets entered
2
New concepts
Hospitality · Concept to scaling

From Ghost Kitchen To Dining Destination

We turned a delivery-first challenger into one of the UK's fastest-growing casual dining brands.

StackBrand · Creative · Paid Social · Organic Social  · Partnerships 
View case →
1.2M
TikTok views
22.4%
Average engagement
986K+
Social Likes
START YOUR PROJECT→
Brand & Web Dev · Fixed Fees · From £4,500
[ FREQUENTLY ASKED QUESTIONS ]

WHAT IS YOUR APPROACH TO BRAND development?

+

We start by understanding the business, the audience, and where the brand needs to be in twelve months. From there we shape positioning, identity, and the rollout plan together as one body of work.

HOW DO YOU WORK WITH ESTABLISHED BRANDS GOING THROUGH CHANGE?

+

We treat established brands with care. The existing equity stays on the table while we sharpen what needs sharpening. Most of our work for mature brands focuses on evolution and transition as they strive to connect with new audiences.

WHAT SECTORS DO YOU SPECIALISE IN?

+

E-commerce, hospitality, lifestyle, and entertainment are our core areas, and we frequently work with founder-led businesses and category leaders across all four. However, we are open to speaking with brands from every sector and at every stage of growth, provided there’s ambition, clarity of purpose, and a genuine appetite to build something meaningful.

HOW LONG DOES A TYPICAL project TAKE?

+

A focused project, identity refresh, site build or campaign, typically runs six to twelve weeks depending on scope. Longer engagements such as performance marketing, lifecycle programmes or ongoing partnerships typically run on a monthly retainer model.

what platforms do you use for web & design? 

+

We work across a range of platforms depending on the needs of the project. For websites, we primarily use Webflow and Shopify for ecommerce builds, with occasional use of Umbraco for more complex or enterprise-led requirements.

For design, we use a combination of Adobe Creative Cloud and Figma depending on the workflow, deliverables, and level of collaboration required.

DO YOU PROVIDE BRAND GUIDELINES AND ASSET LIBRARIES?

+

Yes. Every brand build ships with a guidelines doc, a working asset library, and a handover session so your team can use the system without us in the room.

CAN YOU WORK ALONGSIDE OUR EXISTING MARKETING TEAM?

+

Yes, and most of our work runs this way. We slot into the existing structure as strategic, performance and creative support.