Lifecycle and Retention Marketing

STRATEGY & LEADERSHIP

Senior thinking. Senior delivery. Senior accountability.

Crerar Hotels

Crerar Hotels
Hollywood Browzer
Breathpod
Desert Plunge
Other Realm
Para Daiza
MPACT
Apartment Group
Tweak
Madrugada Hospitality
Rekom UK
Icon Brands Global
Sort Core
Ghost Gastro Group
Original Casuals
Alien Communications
Pleasure Live
Dorsia Leisure
Donny's London
ClubHouse
The Liquid Room
Arcadia
Juump
Harajuku Kitchen
Thai Express

STRATEGIC LEADERSHIP AND ADVISORY FOR AMBITIOUS BRANDS.

We embed senior marketing leadership into your business on a fractional or project basis. Fractional CMOs, brand directors, and ecommerce leads bring decades of experience to bear on the decisions that actually move your numbers, without the cost of a full-time hire.

When you need clarity fast, our strategic sprints and workshops compress months of thinking into days. Either way, you get senior expertise at the moments your business needs it most.

55+

BRANDS CREATED

40+

EXISTING BRANDS SCALED

4-12

WEEK PROJECT DELIVERY

Fractional Marketing Leadership

Senior marketing leadership without the senior salary.

Fractional CMO

CMO-level marketing strategy without the six-figure salary.

Fractional Ecom Lead

Senior ecommerce expertise that turns browsers into buyers, on demand.

Fractional Brand Director

Senior brand direction that makes your business genuinely popular.

Marketing Team Mentoring

Develop marketing teams that drive growth independently.

Workshops & Sprints

Strategic clarity in days, not months. Intensive workshops that produce actionable plans.

WHY THE POPULAR AGENCY

Most agencies sell tactics. Senior strategy is harder to find, and harder still to find on demand. We bring decades of D2C, ecommerce and hospitality leadership to teams that need it now, not after a six-month hiring process.

Senior Only

Every fractional role is filled by someone who has done the job permanently before, more than once.

Embedded, Not Aloof

We work inside your team. Slack, standups, planning sessions. Not from an ivory tower.

Outcome Anchored

Every engagement starts with a business outcome and a clear measure of success.

Cross-Discipline Range

Brand, performance, retention, ecommerce, AI. We have led across the full stack.

Sprint Tempo Available

Need clarity in a fortnight? Workshops compress strategic decisions into days.

Knowledge Transfer Built In

We leave teams more capable than we found them. That is the point.

OUR PROCESS

01

Diagnose

  • Current flows, segments, and deliverability review
  • Revenue contribution by channel and flow
  • Tech stack and integration check

02

Strategise

  • Customer journey mapping and segmentation logic
  • Channel mix and orchestration plan
  • Creative and content calendar

03

Embed

  • Welcome, browse abandon, and post-purchase flows
  • Win-back, replenishment, and VIP programs
  • On-brand templates and modular content blocks

04

Evolve

  • Monthly A/B testing on subject, send time, and segment
  • Quarterly cohort and LTV review
  • Continuous iteration on creative and offer

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WHAT OUR CLIENTS SAY

★★★★★

The Popular Agency transformed our brand from the ground up. Within three months of launch, inbound leads doubled.

[Client Name]

[Company]

★★★★★

They took a complex brief and delivered a brand identity that captured exactly who we are. The website build was seamless.

[Client Name]

[Company]

★★★★★

From strategy through to launch, the team felt like an extension of ours. The results speak for themselves.

[Client Name]

[Company]

FREQUENTLY ASKED QUESTIONS

What does a Fractional CMO do?

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A Fractional CMO leads your marketing strategy and team on a part-time basis, typically one to two days per week. They own quarterly planning, channel strategy, team development and growth targets. You get senior expertise at the executive table without the full-time cost.

How long does a typical engagement run?

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Fractional engagements typically run six to twelve months minimum, with quarterly reviews. Strategic sprints run one to three weeks. Workshops are usually one to three days. We will be honest if a short engagement will not move the needle.

When does fractional leadership make sense versus hiring?

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Fractional works when you need senior thinking but cannot justify a full-time hire, when you are between hires, or when you want to test a strategic direction before committing. If your role is genuinely full-time work, a permanent hire is the better option.

Do you only work with established businesses?

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No. We work with funded startups looking for senior firepower early on, scale-ups in growth mode, and established brands going through repositioning or restructuring. The common thread is real ambition.

What is a strategic sprint?

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An intensive workshop format that compresses a strategic decision into days rather than months. We have run sprints on brand positioning, channel mix, market entry and team structure. You leave with a documented plan ready to execute.

Do you take operational ownership or only advise?

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Both, depending on the engagement. Fractional roles take real ownership including team management, vendor decisions and budget. Sprints and workshops are advisory by design. We are clear up front about which mode applies.

Creative and Digital Agency

WE MAKE BRANDS POPULAR.
THEN WE
SCALE.

The Popular Agency is a design and digital marketing agency powered by bold ideas, market data and an unapologetic obsession with popular culture.  Based in the UK, working globally.

↗ hi@popularagency.co.uk↗ Book a discovery call