
Custom AI agents and automations that take repeat work off your team.
AI AND AUTOMATION SYSTEMS FOR ECOMMERCE AND HOSPITALITY OPERATIONS.
We design and build custom AI agents, workflow automations, and internal tools for D2C, ecommerce, and hospitality brands. From customer service triage and content production pipelines through to reporting automation and lead qualification, we absorb the repeat work that drains your team.
Our work is not a wrapper around ChatGPT. It is a real system, integrated with your stack, owned by you. Code, prompts, and infrastructure stay with your team.
BRANDS CREATED
EXISTING BRANDS SCALED
WEEK PROJECT DELIVERY
[ WHAT WE DO ]
Claude, GPT, or open-weight models built into your stack.
Zapier, Make, n8n, internal scripts. The plumbing that connects everything.
Lightweight web apps for ops teams: search, dashboards, briefing, QA.
Briefs, drafts, weekly reports. Auto-pulled, summarised, distributed.
Most brands are paying smart people to do work an agent could do in seconds. We build real systems, integrated with your stack, owned by you.
You get a working system, not a deck.
Claude, GPT, Gemini, open weights. Whatever fits the job.
Code, prompts, infrastructure. Yours, not rented.
Every build is paid back in time saved or revenue earned.
Wired into the tools your team already uses.
Usage, cost, impact reviewed every month. Sunset what is not working.
[ work ]
The Popular Agency transformed our brand from the ground up. Within three months of launch, inbound leads doubled.
They took a complex brief and delivered a brand identity that captured exactly who we are. The website build was seamless.
From strategy through to launch, the team felt like an extension of ours. The results speak for themselves.
Every project is scoped to your needs, but typically includes brand strategy, visual identity (logo, colour, typography), brand guidelines, and initial creative applications like business cards, social templates, or pitch decks.
Most projects run between 6 and 12 weeks from kickoff to launch. Timelines depend on scope, but we always agree on a clear schedule before starting.
Both. We work with early-stage companies building their first brand and established businesses going through a rebrand or repositioning.
Yes. We design and develop all websites on Webflow. It gives you a fast, responsive site with a CMS you can update yourself without needing a developer.
We offer ongoing retainer packages covering creative support, content, campaign management, and website updates. Most clients stay with us long after launch.
Yes. We write brand messaging, website copy, and campaign content as part of the project. If you have an in-house writer, we are happy to collaborate.
The Popular Agency is a design and digital marketing agency powered by bold ideas, market data and an unapologetic obsession with popular culture. Based in the UK, working globally.
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