
[ lifestyle ]
Crerar Hotels
[ WHo we are ]
We help brands move beyond “service provider” positioning into something more recognisable, more referable and more relied upon over time.
Lifestyle is a service category that lives between cultural and commercial. Yoga studios. Coworking spaces. Clinics. Advisors. Coaches. Wellness brands. Modern service businesses live or die on trust, reputation and relevance. The best ones don’t just sell a service, they become part of someone’s routine.
The Popular Agency helps lifestyle and service-led brands position themselves properly, sharpen their online presence and build systems that support long-term growth. From visual identity and website design through to content, paid social, CRM and automation, we create brands that feel contemporary, credible and commercially sharp. Because today, people don’t separate brand from experience. If your business feels outdated, inconsistent or forgettable online, they assume the service is too.
You supply the service. We build the community around it.
[ WHO THIS IS FOR ]
We work particularly well with founder-led and experience-led businesses: brands with expertise, ambition and a point of view, but which need clearer positioning, stronger systems or a more elevated digital presence to grow properly.
We work with:
- Fitness Studios
- Coaches & Consultants
- Financial & Professional Services
- Wellness & Beauty Businesses
- Recruitment & Service Firms
- Membership Communities
- Coworking & Flexible Providers
BRANDS CREATED
EXISTING BRANDS SCALED
WEEK PROJECT DELIVERY
[ THE truth ]
PEOPLE DON'T JUST BUY THE service. THEY BUY THE WAY IT MAKES THEM FEEL.
So many service brands either look overly corporate or painfully generic. Stock photography. Empty buzzwords. Safe design. No personality. The strongest lifestyle brands feel considered. Calm. Clear. They understand that trust is built visually long before someone enquires or books. We combine strategy, design and growth marketing to build brands people actually want to spend their time and money with.
Aesthetic and identity get you a customer. Community and rhythm get you a brand.
[ THE NUMBERS ]
+180% lift in subscriber growth through opt-in and post-purchase journeys.
+44% repeat purchase rate within 90 days through lifecycle redesign.
+3.6x Meta ROAS through creative testing and creator-led content.
+52% organic traffic growth through editorial and product SEO.
+27% increase in average order value through bundling and PDP UX.
+21% growth in 90-day LTV across lifestyle DTC clients.
+18% reactivation rate through targeted win-back campaigns.
Average results across a two-year client sample.
[ WHAT WE DO ]
Good taste means nothing if it doesn’t perform. Our brands, campaigns and creative assets don’t just look good. They deliver measurable outcomes.
No disappearing strategists, no hand-offs, no 'off-shoring'. The people you meet at the beginning are the people who do the work.
We work alongside internal teams, founders and stakeholders as a genuine extension of the business, building relationships designed to support the business long term.
We take a wider view of how every part of the business connects. Joined-up systems create stronger customer journeys, faster execution and more efficient growth over time.
Clients receive shared access to project management systems for full visibility into timelines, tasks and progress, alongside clear monthly reporting focused on performance, priorities and commercial impact.
Our work is shaped by extensive hands-on experience across brand, growth and digital operations. We stay immersed in trends, data and consumer behaviour so our clients can focus on what they do best.
The Popular Agency is a design and digital marketing agency powered by bold ideas, market data and an unapologetic obsession with popular culture. Based in the UK, working globally.
↗ hi@popularagency.co.uk↗ Book a discovery call